·         Ensure effective implementation of the system within their area.

·         Overall responsibility of proper functioning of their respective area.

·         Ensure that the functioning of the laboratory is in accordance with the standard procedures and systems.

·         Ensure timely calibration of equipment as per need, wherever applicable.

·         Ensure proper maintenance, service, repair, and smooth functioning of all machines/equipment of their department.

·         Supervise the working of technical and non-technical personnel.

·         Identify training need for members in respective department.

·         Waste management.

·         Preparation of SOPs where necessary.

·         Ensure recording of equipment’s preventive/breakdown maintenance details.

·         Observation of punctuality and discipline in the department.

·         Interact with patient/customer and their clinician to understand the problem, if needed.

·         In case of emergency/major problem, inform the patient/customer’s doctor or give provisional report if needed.

·         Ensure delivery of report in time.

·         Help in selection and evaluation of suppliers.

·         Analysis of non-conformities and initiation of corrective actions.

·         Disposition of non-conforming results/ reports.

·         Controls further processing until any conditions likely to cause non –conformities are rectified.

·         Ensuring implementation of corrective and preventive action and its verification.

·         Devising the systems/ways to improve accuracy, reliability, and quick reporting.

·         Availability of reagents and materials for smooth functioning of the department.

·         Ensure proper housekeeping and administration in the department.